Our Commitment to Serve
We aim to improve on the supply chain to ensure that
the finest and freshest reaches you. Relationships are something
that we do not take lightly. We fully realize that each relationship
that we have with our clients and suppliers must be earned, and
must be mutually beneficial from both personal and business perspectives.
We are committed to earning the respect of our clients, and maintaining
that respect by providing superior quality products and services.
Assessment of Suppliers
Farm audits are conducted, ensuring that
the various growers' premises are appropriate, and good agricultural
practices are followed.
Produce Inspection
Several inspections of produce take place
to identify and discard any poor quality produce.
Traceability
All produce can be traced from the supplier to the customer in case
of recall.
Storage and Delivery
All produce is stored at the temperature required of the produce,
providing the produce with a longer shelf life.
Delivery of produce is conducted in refrigerated vehicles.
Staff Training
Staff are trained in good hygiene practices and correct produce
handling techniques.
Customer Satisfaction and Consistency
in Service
Every customer complaint will be dealt with, and appropriate action
taken.
Written procedures are followed by staff to enable
consistency in service.
On Time Delivery
Give us order by 1500 hours, and we assure you
that they will reach you the next day!
[Applies only to ex-stock items and delivery within Singapore.]
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